There are only 3 parties who can negotiate insurance claims on behalf of the policyholder in any particular instance, and those are attorneys, the policyholders themselves, and a licensed public adjuster.
There’s a possibility that an insurance company may consult an independent adjuster or contractor but that consultation won’t be legally binding, although it may affect the final settlement decision.
Know that once you’ve signed a contract with a public adjuster, your insurance company and insurance assessor must consult with your adjustor before settling your claim.
This gives you the freedom and peace of mind to handle your business and other aspects of your life while your public adjuster negotiates and settles on your behalf.
Your public adjuster will negotiate the details of the settlement and the amount of claim based on your policy and coverage.
Every insurance claim is made up of three different parts – the actual property damage, the cost of reconstruction or repairs, and policy language.
The last element – policy language – might be the most complicated (and public adjusters are often attorneys as well).
All of the aspects of an insurance claim are negotiable but the two most complex are usually policy language and helping you uncover all the things that might be worth a claim payout.
This could be the biggest benefit of hiring a public adjuster.
They can also go back and renegotiate in case of a discrepancy in a settlement or claim.
Finally, public adjusters make money based on their ability to increase the value of claims due to policy language, knowing how to apply the language, and other factors including working with other contractors to find all the property damage and the multiple ways to get paid to fix it.
That said, perhaps the best thing about working with public adjuster is they are on your side!
They are the advocate for the business owners and commercial property owners like you – the insurance consumer.
Public adjusters will work with all parties involved – their teams of experts to find all the damage, the insurance company to process your claim quickly and efficiently, and most importantly, you the policy holder.